Our Thrillseeker backpacks and hydration reservoirs can be returned (for full refund) or exchanged within 30 days.
Please email us at info@shopthrillseeker.com that you want to return the product. In the email just include 3 things:
1. Name / Order #
2. Reason for return (so we can better help next time)
3. Date paid
We will respond in 1-2 days and will provide a shipping address at that time as well any other details needed to best serve you.
Upon receiving your return, we will process it within the week and will either replace your hydration pack or fully refund your purchase price.